Front Office and Team Support Manager


COMPANY: Impact Church

STATUS: Full-Time, Sunday + 4 Weekdays

LOCATION: Atlanta/East Point

SALARY: $40,000 - $50,000


Impact Church is an inclusive gathering of people committed to holistic Salvation doing Christ’s work in the world. Our purpose is to transform lives and communities as we make an impact in our world. We are a multi-generational church, and the ideal candidate would understand the opportunities that come along with being a progressive, innovative, and creative church that shows radical hospitality to all we encounter. We are looking forward to this addition to our team bringing a new season of excitement, creativity, and change.


The Front Office and Team Support Manager will be working in a fast-paced setting with the ability to be flexible in an evolving daily environment. The person in this role must be punctual, maintain global confidentiality, exhibit a high level of hospitality, exude executive presence, maintain high standards of professionalism and possess exceptional interpersonal and communication skills.


The Front Office and Team Support Manager reports to the Senior Associate Pastor, but also works in collaboration with the greater team of Executive Assistants as well as the Strategic Management Team (SMT).  This role for Impact needs to be passionate about and support the vision and purpose of our church and the community we serve in order to be highly effective in this role.  This role assists in practical and administrative tasks for the execution of the sacred vision of Impact Church. This role also supports Sunday preparation. 



Our Perfect Candidate

Education, Experience, and Required Abilities & Skills:

  • Experience working in a corporate environment as a Front Office or Team Support Manager (or similarly administrative) role 

    • Ideally, 5-7 years of experience

    • We are looking for someone who is detail-oriented with the ability to multitask successfully in order to support our teams at Impact Church.

  • A 4 year bachelor’s degree is highly preferred.

  • Must possess strong oral and written communication skills.

  • Detailed, collaborative, accountable, curious, excellent, willing to go the extra mile, focused and have integrity. 

  • Must possess the following skills: typing proficiency, organizational, strategic planning, excellent business level verbal and written communication, research, interpersonal/customer service, multitasking, critical thinking, business, writing, ability to work at a high level autonomously, and project management.

  • Must be dependable, compassionate, and hospitable and add to the positive culture at Impact.

  • Must be flexible in ever-changing daily workflow and schedule shifts.

  • A wide degree of creativity and autonomy is expected.

  • Knowledge of Apple products (Mac computers/iPhone), GSuite (Gmail, etc.), and Zoom required.

    • Ability to utilize Microsoft Office for Apple Mac computers and display proficiency with technology overall.

    • Helpful tools to know: Basecamp, DropBox, Organimi, Canva, Subsplash, Breeze, PowerPoint, Adobe PDF Pro 10.


Responsibilities Include

  • Handle incoming and outgoing communication (calls, mail, bulk mail, and email) at the Front Office.

  • Show radical hospitality to all who set foot on the campus. Including but not limited to staff, volunteers, attendees, vendors, visitors, etc. Works hand in hand at varying frequencies with all administrative assistants.

  • Calendar management and prioritization.

  • Event planning and coordination.

  • Meeting planning and coordination, and attendance in group meetings.

  • Catering coordination.

  • General research for strategic partnerships in the city.

  • Exercise discretion, confidentiality, generosity of spirit, and professionalism in all dealings.

  • Responsible for typing, proofreading, and editing materials and data for completeness, comprehension, and accuracy.

  • Ability to prioritize projects/tasks.

  • Lead with innovation, including reviewing and recommending changes to processes, programs, and operations.

  • Responsible for a wide variety of time-sensitive information and material.

  • Manage routine mailings such as new visitors’ and viewers’ letters and donor newsletters.

  • Participate in Strategic Management Team meetings, Imprint small groups, and other meetings as applicable.

  • Assist clergy with preparation for special events: Sacraments and Christian Holidays.

  • Assist Leadership Team with meeting preparation at varying frequencies: coordination, presentations, and meeting material handouts.

  • Prepare guests’ portfolios/welcome bags and ensure delivery in a timely fashion.

  • Serve as an ambassador as needed on campus.

  • Other responsibilities and duties as needed and assigned.


Helpful Qualities

  • Detail-oriented, resourceful, & proactive

  • Logistically astute

  • Problem solver

  • Creative thinker

  • Ability to multitask

  • Flexible & unrattled by necessary, last-minute changes

  • Ability to work with a variety of people

  • High organizational skills & ability to set up systems and structures


Compensation and Benefits 


We offer a comprehensive benefits package: (healthcare, vision, dental and life insurances; paid vacation, sick days, and holidays).


To Apply


Please send your resume and cover letter to




Contact: Erin White

Address: 2323 Sylvan Rd. Atlanta GA 30344

Email: Click to email