Disaster Case Manager


North Georgia Conference Disaster Recovery is seeking two Disaster Case Managers (DCM), one for the Griffin area & one for the West Point area as we assist 2023 tornado survivors. These are full-time positions made possible through an UMCOR grant. Case Managers will be supported by a larger team with training and supervision provided. Disaster Case Managers must have a strong balance of people skills and administrative detail as they assist homeowners through their recovery process. 


  • Perform outreach to identify vulnerable persons in need of services and referrals.
  • Screen applicants promptly and responsively to identify urgency of need and direct individuals to appropriate services, providing accurate and timely information and referral.
  • Perform intake interviews via phone and/or in person, linking survivors to resources for urgent needs.
  • Conduct comprehensive, individualized, strengths-based, and culturally-responsive assessments of each client’s disaster recovery needs and available resources.
  • Engage each client to cooperatively participate in the development, implementation, and ongoing review of an individualized disaster recovery plan
  • Empower the disaster survivor to effectively access the resources available in accordance with the sequence of assistance for disaster recovery
  • Provide, refer, or otherwise arrange for individuals and families to receive needed services and resources identified in the recovery plan through the following actions:
    • assist in the restoration of pre-disaster social service benefits for qualified individuals;
    • verify unmet needs by obtaining records and/or contacting vendors;
    • network with other organizations to guide client through sequence of delivery without duplication of benefits or services;
  • Advocate with and for clients by activities including but not limited to:
    • preparing for and making case presentations on behalf of client;
    • actively participating in long term recovery groups where such exists; and
    • providing support and advocacy with governmental and non-governmental agencies and organizations when necessary.
  • Monitor client progress toward recovery goals,
  • Document using standardized forms and enter relevant information into the client registry (CAN) in a timely manner.
  • Provide continuity of client services through case transfer or case closure.
  • Bachelor's degree in related field;
  • Completion of a disaster recovery case management specific curriculum;
  • Safety screening as evidenced by a background check;
  • Able to maintain ethical conduct in accordance with organizational policy;
  • Conduct business in a manner consistent with the mission, values, and policies of The North Georgia Conference of The United Methodist Church;
  • Able to maintain high standards for protecting client information, sharing confidential information only as agreed upon by the client and as evidenced by a signed release form;
  • Able to work calmly and effectively resolve conflicts in sensitive situations; able to work collaboratively with others
  • Computer literate, able to utilize word processing, database, and spreadsheet software. demonstrate ability to learn new and/or customized software;
  • Possess excellent communication skills both written and verbal;
  • Have a valid driver’s license and vehicle to be able to drive long distances in all areas within the service area;
  • Be organized and prepared for reports, meetings, briefings, and conversations with clients, staff, and external partners;
  • Able to work without close supervision on assigned duties, and be willing to seek and accept supervision as needed;
  • Unquestioned confidentiality with sensitive financial and personal information;
  • Possess no outside business interest that may conflict with the organization’s goals and objectives;
  • Demonstrate helpful inter-personal skills, such as:
  • Genuine care and respect for individuals, families, and communities served;
  • Effective listening and interviewing skills;

This position offers the opportunity to make a meaningful impact in the lives of individuals in need. If you are passionate about helping others and possess the necessary qualifications, we encourage you to apply.

Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year

Flexible schedule
Professional development assistance

8 hour shift

Ability to commute/relocate:
West Point, GA
Reliably commute or planning to relocate before starting work (Required)
Griffin, GA
Reliably commute or planning to relocate before starting work (Required)

Send resume, including location of interest (West Point or Griffin), to Rev. Scott Parrish at scott.parrish@ngumc.net

Contact: Rev. Scott Parrish

Address: 1700 Century Circle NE Atlanta GA 30345

Email: Click to email