HealthFlex News: Beginning April 1, No Cost for MDLIVE Telehealth Services through 2024

We’re excited to share that, as of April 1, 2023, there will be no cost for HealthFlex participants in any plan to use MDLIVE services (behavioral health or medical telehealth) through the end of 2024.

This expanded, no-cost access to behavioral health services (in addition to medical telehealth) allows HealthFlex participants and their covered dependents (ages 10 and over) to connect with a licensed therapist or a board-certified psychiatrist for ongoing care.

For acute, non-emergent medical needs, MDLIVE is a fast, convenient option that can save time and money. Participants can schedule virtual visits for common issues like the flu, allergies, ear problems and more, or to renew a prescription.

• Primary participants can access MDLIVE for themselves and covered family members through benefitsaccess.org [https://benefitsaccess.org] – no additional username or password needed.
• Spouses enrolled in HealthFlex can access MDLIVE by logging into Virgin Pulse [https://iam.virginpulse.com/auth], visiting the Benefits page, and searching "MDLIVE Telemedicine" to log in or register